Anonymizer, Inc. Total Net Shield Review

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3.8 stars
Average rating for this product is: 3.8 out of 5

From 2 ratings and 6 reviews

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PaulCoddington's Review of Anonymizer, Inc. Total Net Shield

4th Aug 2005

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Ease of Set Up
    5 stars
  • Time Software Used
    Between 1 - 4 Weeks
  • Ease of Use
    5 stars
Good Points

Website paid service seems to work as advertised. Easy to install and use.


Bad Points

Software does not work for non-admin users, only appears to work. File Shredder application can not handle non-roman filenames. All users on a single computer must share the same anonymizer account.


General Comments

Anonymizer Software: 1. File Shredder assumes all files are named with roman characters and can not handle international file names. Useless for multi-lingual applications. 2. Anonymous Surfing 2005 only appears to work for non-admin users, but does not work at all. Note that the claim 'no special configuration is required' is incorrect in light of this fault. There may be many people out there who are not anonymized even though they think they are. This is a problem because one should not be surfing the web with an administrative account, nor using an administrative account for everyday use. WORKAROUND: Do not install the software - use the web-based service instead. If you are using your software visit test sites to confirm whether it is working. No error messages are displayed by this fault - it behaves as if it is working! 3. Company is hard to contact. Took a lot of e-mailing and several phone calls to finally receive an e-mail that acknowledged the bug but offered no solution. The technical support e-mail address was 'undeliverable', no receipts from the online support form or any other email address.

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