LOT Polish Airlines Review

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 3 ratings and 12 reviews

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Julene Rodrigues's Review of LOT Polish Airlines

3rd Aug 2005

Overall Rating

1.5 stars
  • Value for money
    1.5 stars
  • Flight From - To
    Heathrow to Odessa
  • Flight on time?
    5 stars
  • Comfort on flight
    4.5 stars
  • Flight Date
    July 2005
  • Ticket class
    Economy
  • Customer service
    4 stars
  • Quality of food
    0 stars
Good Points

The flight was on time with no hassle with connecting flights. Only problem was they lost our luggage.


Bad Points

Lack of food on the flight. We were only served a dry sandwich for a 2 hour flight, then we were served the same sandwich on our connecting flight to Odessa. We were not informed we had to book a meal before hand, but who would have thought on a 2 hour flight you had to? it was not as if the fare was a cheap one!


General Comments

I would seriously think before I flew with LOT Polish Airlines again. Don't get me wrong, the flight itself was good, and so was the service, but you don't expect to be on a plane for three and a half hours with just dry sandwiches. We knew that the sandwiches we had from Heathrow to Warsaw were the same we had from Warsaw to Odessa. I think people should be informed about the fact that they have to book food beforehand!

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