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- phippsp's review
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| Reviewer Rating | 3.1/10  |
|---|---|
| Overall Rating | 3.8/10  |
By phippsp on 28th Jul 2005
| Channel Type | Shopping |
|---|---|
| Best Program | Not supplied |
| Overall value | 0/10 |
 phippsp's recommendation | |
Bad customer service.
Bid-up.tv have very poor customer service. I was advised that I could order and then pay 3 days later, but received 20 calls in 2 days from them. I spoke to a team leader who assured me this would not happen again but the next day same thing. I spoke with another team leader after being hung up on by a rep and she said that she cannot stop me being harassed by their 'dialler' system. I had to cancel my order and request that my details be removed!!! I would not rate them at all and suggest people go to a market for cheap prices as customer service is important and this company have not learnt that yet!! Would rate it as 5 stars in the poor category!!!
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