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| Customer service | 4.9/10 |
|---|---|
| Overall cleanliness | 7.9/10 |
| Value for Money | 4.1/10 |
| Reviewer Rating | 3.8/10 |
| Overall Rating | 3.8/10 |
By badgern
on 28th Jul 2005
| Date of use (month/year) | June 2005 |
|---|---|
| Transport links | Poor |
| Range of shops | Poor |
| Eating facilities | Poor |
| Customer service | 4/10 |
| Overall cleanliness | 9/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
| | |
None
Huge wait for immigration clearance. Overpriced and poor selection of food. Poor duty free. No air conditioning in arrivals hall.. etc etc..
We flew into Orlando Sanford last June, they kept us on the aircraft for ages as the arrivals hall was full. Then took way over two hours to clear immigration, another thirty minute wait for the luggage. There appears to be no air conditioning at this airport and people had to leave the immigration queue to lie down. This airport is dreadful and simply can't cope with the traffic it receives. The services airside are appalling, hopeless choice of overpriced food and drink and the duty free is a laugh! The only good thing is that the car hire office is close and is relatively queue free. This is the first time in ten years that we have flown into Sanford and it will be our last. Stick to MCO or TPA.
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