Aer Arann Review

Watch this item
Aer Arann
1.4 stars
Average rating for this product is: 1.4 out of 5

From 1 rating and 5 reviews

Thumb down 40% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


johnny1's Review of Aer Arann

27th Jul 2005

Overall Rating

0.5 stars
  • Value for money
    1 stars
  • Flight From - To
    Galway
  • Flight on time?
    5 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    07/
  • Ticket class
    Economy
  • Customer service
    0.5 stars
  • Quality of food
    0 stars
Good Points

Got me to my detination.


Bad Points

Rigid checked luggage rules. Will charge you for excess luggage!!!!!!!!


General Comments

I travelled business class transatlantic with my usual luggage allowance to Dublin. It was not possible to get a through fare onto Aer Arann to Galway so I had to purchase a separate ticket for this portion of the journey. When I checked in they told me I was over the baggage weight limit and would have to pay 3 Euro per kilo- and were inflexible!! I offered to take some of the checked luggage and carry on- but they said they allowed only one piece of carry on per person - other passengers had up to 3 carry on pieces on a non full flight. The laissez faire attitude of the check in and customer service agents was very annoying, they are all just doing their jobs and if there is a complaint they have cards with the relevant address. I had heard that this was the trend recently in Ireland- especially with Ryanair and now it seems with Aer Arann. For a returning Irish immigrant it is painful to see how these companies are operating. These airlines need to accommodate the international traveller either by offering through fares or acceptable rules and regulations. the excess luggage tariff will not make an airline or break my bank but will in future force me to make alternative arrangements!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review very helpful

How helpful did you find this review?


Members' Comments onjohnny1's Review

  • is0lde Rank: Lance Corporal on 6th Jun 2008

    I found this review helpful because... I experienced the same situation.
    Travelling Transatlantic, I was forced to pay 7 Euros per Kilo!
    I was very upset, as they did not have any baggage allowance limits on the tickets or booking sheets. All the Major Airlines can do it, so I feel there is no excuse. They are taking advantage of people, and I will think twice about flying with them again.