Varadero, Coralia Club Playa de Oro Review

Overall Rating

Rooms: Very clean. No issues, however, very basic for a 4 star (i.e.: no Kleenex/tissue, no bottle water, empty fridge, no conditioner or moisturizer, glasses not wrapped, no clock, etc..)

Facilities: good location, nice size hotel, well laid out. Entertainment and animation was good.

beach: Excellent, although lots of broken chairs and difficult to get a sun umbrella.

Reception at hotel: Long lines ups and did not get requested room. Next morning, was able to change room, great view. Front desk staff not very quick and helpful.

Discotheque, very bad smell (musty) and played same music mix every night. Bar choice also very limited there.

Bars: had to wait numerous minutes before being server, while they tended to other things like cleaning counters, filling ice buckets...They are not client oriented at all. Beach bar limited drinks (no beer/wines).

Restaurant: this is the worst part of this hotel. Definitely not 4 star. Same items for breakfast, repetitious buffet, the grill at the Rancho only has chicken thighs (no white meat) meats are not tender, overall food very bland. The pool snack bar serves cold hot dogs, with ketchup, mustard, mayo diluted with water. Toasters in the morning was either burning bread or not toasting at all. Whenever they were good items (such as tortellini one night) it would be gone within minutes as word went around that that item was good. Prosciuto was cut by an attendant, not thinly as it should be but in 1/4 slices...try to chew that !...Overall, food was not appealing, not tasty, lacked variety...I'm not a difficult person and usually can eat everywhere/almost anything, but with some elementary food preparation...

Last thing- noticed that if you tipped, you get attention. (bar attendant, waiter, etc...) Which I believe should not be necessary to be served in an all inclusive resort.

I would not rate the Coralia Club Playa de Oro hotel as 4 star.

Members' Comments onaxc's Review

• mfalcon on 1st Jul 2007

  Definitely agree with the reviewer the reception is horrible, they do not know a thing even when you speak to them in Spanish. Tipping was required everywhere for basic necessities, I do not mind tipping but I really do mind mandatory tipping, they need to get it to their head that tipping is a privilege they have to earn.
  
  Also watch out, the maids and maintenance people are really NOT as nice as they seem.
  
  If you ask me, stay away from this resort. It is not worth it. With the same amount of money you can get a FAR better vacation in Varadero. This was my 3rd time there and will probably be the last because of this experience.