HP Compaq 2100 Presario Review

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HP Compaq 2100 Presario
3.4 stars
Average rating for this product is: 3.4 out of 5

From 2 ratings and 9 reviews

Thumb down 44% of users recommend this product

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owace's Review of HP Compaq 2100 Presario Laptop

19th Jul 2005

Overall Rating

1.5 stars
  • Value for money
    3.5 stars
  • Screen Quality
    2.5 stars
  • Ease of Use
    4 stars
  • Time Laptop Owned
    1 - 6 Months
  • Battery Life
    2.5 stars
Good Points

Very cheap


Bad Points

Customer service is slow. Computer was out of commission for a total of 5 weeks.


General Comments

My hard drive crashed after 7 weeks of using the HP Compaq 2100 Presario. after getting the hard drive replaced, the computer wouldn't recognize my wireless router, it recognized other routers (everything else stayed constant during the time the hard drive was replaced).

HP was unable to solve the issue over the phone. 8 hours spent with them. they then asked to get the laptop back.

as of now the issue has yet to be resolved and I'm using an Ethernet cable.

after 4 months of owning this laptop, I have not been able to use it for a total of 3 weeks, and have been without wireless access for 2 weeks and counting on top of that.

HP customer support is very poor, and the other time I had wireless network issues with a similar laptop, I was on the phone with them for over 13 hours.

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