Mesh Custom built Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

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Reaction's Review of Mesh Custom built Computer

18th Jul 2005

Overall Rating

1.5 stars
  • Value for money
    3.5 stars
  • Ease of Use
    4.5 stars
  • Time Computer Owned
    Over 1 Year
  • Ease of Set Up
    4.5 stars
Good Points

Solidly built.
Nice case.
Good components.
Nicely packaged and described for beginners.


Bad Points

Specification not as requested...
Monitor not in stock...
...but no notification of these facts before delivery.
Overall bad feeling from dealing with Mesh.


General Comments

Ordered a "Mesh BTO", placing my order by telephone. Salesman was very helpful, and all prices matched exactly those quoted on website. Good so far...

On delivery date, the PC base unit arrived but no monitor - no notice had been given that this would happen. Rang Mesh to be told my chosen monitor was not in stock. Offered an alternative monitor of an equivalent specification. After checking specs and reviews online, I accepted the alternative monitor. However, this then took another week to arrive, so I could not use the new PC for a whole week!

When installing the PC, I noticed that my chosen graphics card (Radeon 9600XT) had not been installed. Instead, an older Radeon 9700 had been installed. Mesh had not informed me this would happen. Comparing specs online revealed that the 9700 would be of equivalent spec to 9600XT, so I reluctantly accepted their choice (I'm not a big games player).

From this experience, I suspect Mesh buy-up stock of old hardware at cheap prices, then use their "...reserve the right to replace items with those of an equivalent value and specification..." type get-out clause to build the old hardware into this year's mid-range PC's - thus saving themselves money by avoiding new-hardware prices. Not impressive.

I will not buy from Mesh again.

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