Bosch BUC 11700 Review

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Bosch BUC 11700
2.6 stars
Average rating for this product is: 2.6 out of 5

From 0 ratings and 21 reviews

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timealan's Review of Bosch BUC 11700

18th Jul 2005

Overall Rating

2.5 stars
  • Value for money
    0 stars
  • Special Features
    Not supplied
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    1 - 6 months
  • Ease of Use
    4 stars
  • Style
    4.5 stars
Good Points

Excellent suction.


Bad Points

Heavy, noisey , broke and is no longer supported.


General Comments

If I'd written this review 3 weeks ago I'd have given the Bosch BUC 11700 an excellent review, but now I'm writing it as a warning.

Firstly - this vacuum has a lot of suction (read the other reviews), but only as long as you keep the inner filter (looks like a cylinder of folded cardboard) clean.

The only board tools are only OK (could have done with a proper furniture brush). Liked the autocable rewind - I hate winding up the cable!!

3 weeks ago the motor on the beater bar went bang. Bosch sent out a local repair man who declared that it would need to be fixed in the workshop and arranged to send it off.

After about a week at the workshop Bosch sent a letter to say that they didn't have the motor in stock and the only solution was to refund the money. They don't seem to do upright bagless cleaning anymore.

So the warning is - this vacuum had been discountinued and it appears that replacement parts are difficult to come by. Shame because I think Bosch were on the right track.

Customer service have dealt with the issue well, but it really shouldn't breakdown in 6 months anyway....hence a zero star

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