Firestone Complete Auto Care, Columbia, MD Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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angryincolumbia's Review of Firestone Complete Auto Care, Columbia, MD

12th Jul 2005

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

NONE AT ALL.


Bad Points

Dishonest mechanics, who will damage your car and then offer to fix it for more money.


General Comments

While "fixing" our coolant system, they tore into our engine. They ended up damaging it, because now it makes a noise like a jet engine, and the check engine light remains permanently on (it didn't have any of these problems before). Then they wanted us to pay $1000 dollars (in addition to the $800 we already paid), to get part of the engine replaced.

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Members' Comments onangryincolumbia's Review

  • alsoangryincolumbia Rank: Lance Corporal on 6th Jul 2006

    I went in for an oil change and four new tyres and in less than a week my engine check light came on and my car would shake whenever I stopped at a traffic light. Thinking that they hadn't topped my oil off like I had requested I returned to complain. They told me that I needed a new oxygen sensor...???...come on, what for? I asked. They told me that if I didn't get it replaced my car would guzzle gas. The next day I filled my tank and checked my gas to mileage ratio and it gave me the same mileage per gallon. These people are rip offs. They know exactly what they are doing. I am convinced they tampered with my engine. Go to the dealership, more money but less hassle.