Written on: 12/07/2005 by daninmanchester (1 review written)
Good range of facilities and options
Fairly helpful staff
VERY unknowledgable on anything technical, beyond 1st line.
Server resonse is sluggish on shared plans.
Minimal SMTP throughput allowed (useless for forums etc).
Shut sites down without warning or consultation.
Whilst FastHosts (www.fasthosts.co.uk) offer a great array of products and services at what seem to be very reasonable prices any serious developers or e-business sites should be very warey of their shared hosting plans.
I must admit I love the control panel and the list of features I think they are fantastic but they really need to focus more on the quality of the existing services rather than adding bells and whistles.
Server response is usually sluggish and at worst it didn't even respond.
SMTP thoughput is seriously restricted. You can't run any kind of subscription service or discussion forum on it without exceeding the limits. (We are not talking mass mailing here just emailing people who have asked to be notified when a thread is updated)
Their technical support come across as idiots sometimes and give contradictory advice which is probably down to lack of product knowledge.
In summary if you are looking to run a very small business site or personal site or just a development playground fasthosts are ideal however if you want to do any serious e-business don't put all your eggs in the fasthosts basket.
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Written by JeremyWright