Koolprint UK www.koolprint.co.uk Review

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1.3 stars
Average rating for this product is: 1.3 out of 5

From 1 rating and 15 reviews

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okinasan's Review of Koolprint UK www.koolprint.co.uk

7th Jul 2005

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

None


Bad Points

Not a uk company so no consumer protection
Poor product/no replies to emails/no refunds/very expensive compared to local suppliers/do not use.


General Comments

Order received late and not as described --when complaint made it became clear that in spite of their Google position and their .co.uk domain name and email addresses, there are situated in Texas, Turkey and Pakistan. Emails not answered, 2 months later I still have the order as they refuse to collect and will not give me a return address, and they refuse to refund my payment. On their website it states that all major credit cards are accepted, the operative who took my order insisted that I use my company debit card, as I thought they were a UK company I agreed, now my bank will not reverse the transaction unless I send the goods back, which I cannot as Koolprint will not give me a returns address. Do not use this company under any circumstances.

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