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- Belle16's review
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| Quality of service | 3.6/10  |
|---|---|
| Layout of shop | 5.8/10 |
| Value for Money | 3.4/10 |
| Reviewer Rating | 3.2/10 |
| Overall Rating | 4.3/10  |
By Belle16
on 5th Jul 2005
| Goods purchased & cost | . |
|---|---|
| Quality of service | 5/10 |
| Layout of shop | 4/10 |
| Value for money | 4/10 |
| Overall value | 5/10 |
 Belle16's recommendation | |
Expensive
Slow staff
Blockbusters always seem to advertise the fact that they have all the big films in stock, but never live up to this. I have been in on several occasions hoping to get a new release (not on the actual day of release, sometimes weeks later) and they are frequently out of stock. Would it not be possible to order more copies, knowing that more customers will want them?
I have also rented 3 DVDs from Blockbuster that have been faulty, one had no sound, one wouldn't play and the other kept jumping. Everytime we took them back we were treated badly, like it was too much hassle for them and we were being unreasonable.
Also the staff can be quite rude, they don't serve you when there's a huge queue, I have been told that appparently they have a policy that they only have a maximum of 2 staff on a till at a time, regardless of how big the queue is (that came straight from a member of staff that works there).
Refreshments are also expensive, some are twice the price what you would normally pay in a supermarket.
The range is quite good although it would be useful to make sure they have enough stock for demand when big films come out. Save your money and go elsewhere - it's cheaper and you'd get a much better service.
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