Atlantic Electric and Gas Review

Watch this item
4.1 stars
Average rating for this product is: 4.1 out of 5

From 0 ratings and 8 reviews

Thumb up 88% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Bazil50's Review of Atlantic Electric and Gas

29th Jun 2005

Overall Rating

5 stars
  • Value for money
    5 stars
Good Points

Polite customer service, good price and loyalty bonus.


Bad Points

None yet.


General Comments

After an appalling experience with NPower it was refreshing to deal with Atlantic Gas and Electric, at the time (two years ago) their prices were the best and the customer support was excellent. After being with the company for two years I have not changed my opinion.

Tweet This Review

On average, people found this review not helpful

How helpful did you find this review?


Members' Comments onBazil50's Review

  • giverny on 31st Aug 2005

    Up to now they have been good but they seem to be having computer system problems handling the annual loyalty refunds - I've had to phone them twice so far and still no refund as yet.

  • swood2 Rank: Corporal on 25th Oct 2005

    Having switched from a more expensive supplier, I have better service and its cheaper - when an estimated bill arrives, I read the meter, dial the number on the bill, key in my details and actual meter reading and within a couple of days an amended bill arrives. For the last two years I've accepted first class service as the norm and have not found a better deal.

  • Mamma2 five Rank: Staff Sergeant on 20th Jan 2006

    My experience with Atlantic was exactly the reverse. Plagued with estimated bills which were always DOUBLE my actual use, slow response in sending amended bill which resulted in firm sending threats to cut off supply and Court Orders. Customer Support took heed when I brought their appalling record to their attention, sending a copy of my letter to my MP, and last 2 bills have been spot-on. Fingers crossed!!!