101CD www.101cd.com Review

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0.6 stars
Average rating for this product is: 0.6 out of 5

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Bean69's Review of 101CD www.101cd.com

15th Jun 2005

Overall Rating

0.5 stars
  • Value for money
    2.5 stars
  • Customer service
    Poor
  • Quality of website
    1.5 stars
  • Goods purchased & cost
    2
  • Delivery
    A few weeks late
Good Points

> My first two CDs actually arrived!


Bad Points

> Rediculously slow at getting items out to customers
> Prices are not as cheap as they say
> Little help from customer serivces offered


General Comments

Being new to buying CDs online I opted to go for 101cd.com because they had a good selection and seemed reasonably priced (but not as cheap as they think they are). I ordered 3 CDs, two of which were supposedly dispatched a day after I had ordered them. I could not believe that they had taken two weeks to arrive. I would have expected a week but in my opinion that is just ridiculously bad customer service. The third CD I ordered was 'On order with suppliers', which the site had stated could take between 4-10 days before they receive and dispatch it. It has now been nearly 4 weeks and the status has not changed. I found this unbelievable, and after contacting them they just said it was still on order, so I cancelled the order and went to a different site by where I received my CD within two days. I would definitely not use this site again and suggest people shop around before gambling on this site.

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