Brother HL-2700 Review

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Brother HL-2700
0.3 stars
Average rating for this product is: 0.3 out of 5

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UnhappyInAZ's Review of Brother HL-2700 Laser Printer

15th Jun 2005

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Ink Consumption
    Poor
  • Ease of Set Up
    2.5 stars
  • Time Laser Printer Owned
    Less than a Week
  • Print Quality
    1.5 stars
Good Points

None.


Bad Points

Poor black and white printing. Bad match up of color printing. Extremely slow printing color jobs. The user manual is not complete, and the tech support individual was rude and unhelpful.


General Comments

In trying to print a color page from Photoshop, the Brother Laserprinter HL 2700 was not able to print some of the black and white text. In addition, the color did not match the colors shown on my monitor. When trying to print the color page, it took over 10 minutes to get the printer to finally start to print the first page. The User Manual seems to be incomplete. When calling Brother's tech support department, even Brother advertises 1 Year Free On-Site Service, the tech support person spent more time trying to prove me wrong vs. tring to fix the problem. He never once suggested sending out a rep for the on-site service program. He took that attitude of "let's talk over techie so that the customer gets further confused vs. trying to be helpful.

End Result: Returned the printer.

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