Britannia Airways Review

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Britannia Airways
2.7 stars
Average rating for this product is: 2.7 out of 5

From 1 rating and 11 reviews

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baileyn1's Review of Britannia Airways

8th Jun 2005

Overall Rating

2.5 stars
  • Value for money
    4 stars
  • Flight From - To
    Luton - UK
  • Flight on time?
    4.5 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    July 2004
  • Ticket class
    Charter /Package
  • Customer service
    4.5 stars
  • Quality of food
    Not rated
Good Points

On time / good check-in both ends


Bad Points

Poor extra leg room seat next to emergency exit


General Comments

It is the third time we've booked extra leg room seats with Britannia Airways at an extra £20 each, three times one of the seats has been next to the emergency exit where there is a great big box sticking out giving less space than a normal seat. Britannia not interested when I complained.

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Members' Comments onbaileyn1's Review

  • CaptainG Rank: Lance Corporal on 17th Aug 2005

    This "box" as you put it on the extra leg room seats in an emergency slide raft attached to the door.

    It is a legal requirement that the aircraft carries them at each door and may save 235 passengers lives in a crash situation!

    On a B757-200 which Britannia/ThomsonFly fly, the only extra leg room seats are at row 12 and row 32, which are both emergency exit rows!

  • baileyn1 Rank: Corporal on 18th Aug 2005

    If CaptainG had bothered to read my comment properly he would not have wasted his effort in stating the obvious. We all know why these boxes" exist, the point is why do we have to pay EXTRA to sit by one. Accept that there are limited seats so why are the airline allowed to charge for ones that are badly obstucted. We should have been allocated the two inside seats where there is NO obstruction.

  • CaptainG Rank: Lance Corporal on 18th Aug 2005

    You can (for only £10,) prebook your exact seat when you book your holiday, the only way to get round getting these ABP seats is to prebook your exact seat number.
    Short-Haul 757 Seats: 12B,12C,12D,12E, 32b, 32c,32d,32e.

  • baileyn1 Rank: Corporal on 18th Aug 2005

    Thanks - I already know that I can pay EVEN MORE to pick the exact seats, that makes a low cost holiday now cost at least £50 per person more going to Cyprus. When I tried to do this about three years ago, the plane on the day was different to one booked and I did not get the seat requested, so I'll not be wasting money on that again. Why can't Britannia / Thomson simply play fair and STOP booking the seat next to the emergency shute as extra leg room, when it's NOT.