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| Performance | 7.5/10 |
|---|---|
| Practicality | 10/10 |
| Reliability | 3.5/10 |
| Value for Money | 5/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 7/10 |
By declandempsey
on 7th Jun 2005
| Year Manufactured | 2004 |
|---|---|
| Length of ownership | 1yr 4 mths |
| Performance | 8/10 |
| Practicality | 10/10 |
| Reliability | 4/10 |
| Value for money | 7/10 |
| Overall value | 6/10 |
| | |
Comfortable, spacious well planned interior. Grips the road very well.
Unreliable. Dealers are useless and don't seems to have the slightest interest in keeping the customer happy.
I got this as a company car in Feb 2004. After 6 months the hands free door lock system developed intermittent problems. The dealers seem to have trouble in sorting this. The power steering failed in December. Renault had to replace the steering column. While the car was in their garage, I asked them to sort a problem with the N/S front door lock. They fixed that but managed to create faults in the other 3 doors.
In February (2005) the engine started loosing power. It seems like the Turbo is faulty. Despite being to 3 separate dealers on 5 separate occasions, this is still a problem. On my last visit to a dealership I demonstrated the problem to the Renault mechanic by driving at 70mph in top (6th) gear and attempting to accelerate (pedal right into the carpet). Nothing happened. I had to drop to 4th. I then attempted to accelerate from 50 in 5th, again nothing. Up until Feb the car would have accelerated cleanly from those two situations. The mechanic tried to convince me that turbo's need to be revved, utter nonsense! Turbo Diesels pull from lower revs.
I believe that Renault are hoping that I don't pursue this. Because their computer diagnostics aren't picking up the problem it means that it will be very time consuming (and expensive) for them to locate the problem. I often wonder how different it would be if the car was not under guarantee and they weren't footing the bill.
I have also tried to speak to Renault's UK HQ. In my opinion they are nothing but a useless crowd of fob off merchants.
The fact that the car has had problems is one thing, but Renaults attitude is what really irks me.
I am hoping that my fleet manager will get me another (reliable) car. This is my first and last Renault.

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Xileno on 2nd Aug 2005
declandempsey
on 10th Aug 2005
Axe In The Boot on 2nd Jun 2007