bcenja's Review of Tiscali Broadband www.tiscali.co.uk
7th Jun 2005
Overall Rating
- Value for money
- Content
Suggested action to take if unhappy
General Comments
Could I suggest that people who are unhappy with the poor customer service and feel they are not being provided with the service they signed up just CANCEL THEIR DIRECT DEBITS. Then, when Tiscali try to chase up the money to fulfil the 12mth contract, you might get somebody British. Then you can tell them what you think of their service and, if need be, threaten to take them to the OFT.
Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.
On average, people found this review very helpful
Members' Comments onbcenja's Review
sisyphus3000 on 5th Jul 2005
wdf
on 16th Sep 2005Agreed... never give them any credit card details, always pay by direct debit... then you can cancel.... only did I escape by emailing the CEO Mary Turner!!! also Jody Haskayne the PR person apparently is helpful...
I did also get another person who actually exists, even a mobile number but due to legal reasons I cannot divulge these details.
usually an email to Mary Turner or Jody Haskayne will sort the problem, also register the problem with Otelo, watchdog, and also with www.ispreview.co.uk and www.adslguide.org.uk
make sure you contact Otelo before you contact any of the above though, so that you get an active case registered with Otelo.
Web Links
-
Clearwire Corp - Home
Clearwire will give you faster internet at home, at work and on the go, so that people everywhere will have ... Clearwire is rolling out super fast internet service across new markets in the U.S.
www.clearwire.com -
thinkbroadband :: Compare broadband service providers
Compare broadband provider speed, reliability, and customer service ratings. ... AOL Broadband ;
www.thinkbroadband.com -
Cheap Broadband Suppliers: Compare all UK Broadband Providers
Cheap Broadband: Compare Cheap Broadband internet Packages, Providers in UK. Compare Prices, Read ISP reviews and special offers from all broadband providers. ... Top 10 Most Popular Broadband Packages
www.broadbandsuppliers.co.uk -
Vonage - VoIP Internet Phone Service for Home, Business and
Vonage phone service offers unlimited local, long distance and amazingly low rates to call worldwide, over a clear, reliable connection. ... ? RATES EXCLUDE BROADBAND SERVICE. TAXES AND OTHER
www.vonage.com -
T1 SERVICE-T1 Providers-Broadband Providers-Broadband Services-T1
1) Fill out and submit our FREE simple online Broadband Service form. ... 4) You can then select the best Broadband service, and deal with the providers directly!
www.broadbandbuyer.com -
BROADBAND PROVIDERS-Broadband Service-CABLE INTERNET-Broadband
Broadband Providers Broadband Service-Find the Best Deals on Broadband Internet from Cable Internet Providers, DSL INTERNET PROVIDERS, Broadband Internet Service & DSL Service Providers...
www.broadbandbuyer.com -
AT&T | Wireless, DSL Internet, U-verse, Digital TV, and Phone
Shop All Phones ... View our large online selection of popular phones. ... Home phone service or bundles that are right for you.
www.att.com -
BT Broadband ? Unlimited UK broadband internet connection for less
BT Total Broadband ... Want fast, reliable, wireless broadband? We've got an option for you. Compare options below, or click on a tab for more information.â€
www.bt.com -
StarBand by Spacenet
provides StarBand two-way, always-on, high-speed satellite Internet service to homes and businesses across the U.S. (including Hawaii, Alaska, Puerto Rico & the U.S. Virgin Islands).
www.starband.com -
ISPreview UK - Independent Internet Service Provider Information
Broadband provider TalkTalk ( AOL , Tiscali etc.) has announced a number of new service and price changes that will take effect on or after ... ISP PlusNet UK Offers 3 Months FREE Broadband Service
www.ispreview.co.uk
This is supposed to be a high-speed broadband service, but only ever reaches anywhere near the quoted speed on very rare occasions. Added to that, the connection regularly drops and I have been unable to get it to stay connected or else redial spontaneously on disconnection, despite guidance from the "Technical Support" team (few of whom seemed to speak good enough English for me to follow their instructions). I will not be honouring my Contract, as Tiscali have not provided the service I signed up for!