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- Alamo Car Hire
- masteralan's review
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| Value for Money | 2.8/10  |
|---|---|
| Overall rating | 2.4/10 |
By masteralan
on 7th Jun 2005
| Date of hire (month/year) | June 2005 |
|---|---|
| Country & City of hire | USA Miami |
| Condition of vehicle | Average |
| Choice of vehicles | Good |
| Value for money | 0/10 |
| Overall value | 0/10 |
 masteralan's recommendation | |
Web site prices better than from Thomas Cook
Thomas Cook would not do anything about it, said it was Alamo.
Thomas Cook use Alamo car hire in Florida, watch out, and check prices on the Alamo website. Thomas Cook charged me £1500 when I checked on the web the price shown (and Alamo have since said I could get a discount off that price as it was for 5 weeks) for the Same car, the same dates, the same cover, the same location etc was £1065, is that a rip off or what?
Thomas Cook said they could not do anything about that, all I can say is do not book it with Thomas Cook, book it yourself with Alamo.
Attempted to book Florida with Thomas Cook, what a joke, spend a full day on the telephone, 50 min at a time, they give a verbal quote (will not send a written quote) then even with a ref number when you call back it has gone up, then the next time has gone up again, in my case by over £500.
Check EVERY detail with them, if a hotel says breakfast is inc, check, as I found they said it is no longer inc, watch them for flight surcharges, mine was £48 then it jumped to £148 in 2 hours, The Virgin flight they have quoted me for, when I checked with Virgin they have no flight at that time!!! what is going on???first time to use T Cook, and the last.
If this is how they treat me booking it, I will let you know how the holiday is!!!
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 1 | 0 | 0 |
Total Respect: -1
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