DVD Barn www.dvdbarn.com Review

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1.9 stars
Average rating for this product is: 1.9 out of 5

From 1 rating and 7 reviews

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cargokid31's Review of DVD Barn www.dvdbarn.com

5th Jun 2005

Overall Rating

5 stars
  • Value for money
    5 stars
  • Content
    5 stars
Good Points

Superpass is cheapest online dvd plan available.
I pay less per rental than with Netflix or Blockbuster. Shipping time has been equal to Nflix and BB as well. I loved the feature allowing you to report when a dvd is returned so the next is sent out.


Bad Points

Next shipment is usually shipped day after returned dvd is received if not reported as returned. Customer service can only be contacted by e-mail--this might not be a bad point because it saves company money and they charge less but is an inconvenience.


General Comments

DVD Barn www.dvdbarn.com - I believe this company has done a great job. The shipping time is about 2 days each way so I have no reason to believe they are dishonest about receiving returns or ship dates. Customer service was also very helpful for me as I was not charged for a selection lost in the mail.

I love the price if you go with the SuperPass plan of less than $9.50/month. I usually pay less than $1 per rental overall. I also love the feature allowing you to report when your last dvd was returned so the next one is sent out. I have read some bad reviews of this company on several discussion sites, but for me it has been a wonderful experience that has saved me money. It also has a nice mom and pop video store appeal to it because distribution (mailing) centers are local video stores. I believe this is the best online dvd rental deal available.

To avoid any problems, the reason for most bad reviews you might read involving lost dvds or refusal of the company to issue a refund:
1. Report any lost dvds to customer service.
2. Keep up with specific mailing envelope for each dvd--each have a specific number but you must pay attention and match up numbers. The reason is you will probably receive dvds from different shipping centers.
3. If skeptical, try Intelliflix for 1 month plan and if happy try yr long SuperPass. If you pay for yr. of service up front at cheap price, they will not refund if you want to cancel.

From my experience, I believe this to be an honest company that is still improving. Dollar-for-dollar this is the best deal available for online dvd rentals in my opinion.

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