Actinic Catalog - Business Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 2 ratings and 13 reviews

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FO's Review of Actinic Catalog - Business

31st May 2005

Overall Rating

2.5 stars
  • Value for money
    2 stars
Good Points

Version 7 is the one to have recently released.
However because of this I have not had chance to write about it yet. So I will just talk about Version 6.1.4.
It is very easy to add products and Attributes like different colours the product is available in.
Uploading is very easy once configured correctly.


Bad Points

When previewing theme templates the preview window is too small.
The integration to Dreamweaver is a joke too complicated to make quick changes might be beyond some peoples capability, if you don't understand HTML TAGS and you dont like the templates try another package.
No spell checker.
Tricky to install to some servers it took me and my host and Actinic Support two week to get the permissions sorted out. Might be a combination of Actinic and my web host to blame for this but what a Nightmare!
However I have to say that Actinic was very helpful and always answered the phone, the help was accurate, polite and easy to listen to, but limited to 30 days support after I purchased the product. I feel insulted!!!
Limited language support this is a bad point because the whole point of the internet is to be international and excluding the rest of the world means we miss out on opportunities if you are looking for a multi lingual multi currency ecommerce package look at www.shopfactory.com
(Mouse over) This is when you point your mouse at a picture or text and a description appears. This is basic applications in web design and is not easy to implement, if not impossible.
Actinic support.
I don't understand why they charge for telephone support after the customer has paid between £444.00 and £1762 inc VAT a lot of money for the software. Its a bit like saying thank you for buying the software, now we don't want to hear your voice anymore! Potential customers looking for ecommerce software have a choice and are voting with their £pounds, $Dollars and Euros. As I see it right now Erol ecommerce package see www.erolonline.co.uk do not charge for their support and have a host of items which are free, which Actinic charge for. I will be reviewing their software soon.


General Comments

In short, Actinic Catalog - Business is the first ecommerce application to allow the user easy access to all of its functionality, and allows the user complete freedom to design what they want quickly and accurately is the winner!! The other technical bits can be added later.

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