andrewh2u's Review of Sainsburys DVD Rental www.sainsburysdvdrental.co.uk
26th May 2005
Overall Rating
- Value for money
- Content
Cheap.
Bad Points
The DVD turnaround is appalling and customer service approaches pathetic.
General Comments
I paid for the 3x DVD service from Sainsbury's DVD Rental service and after the first 2 weeks it became a joke. They turned around approximately 1x DVD a week, which is just unacceptable.
Here was their response:
"We appreciate that you may not be happy with the service we provide but this is the way that we run our company"!!!!!!
Appalling - I will cancel before the next renewal and advise anyone considering them to avoid avoid avoid.
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