Dorothy Perkins www.dorothyperkins.co.uk Review

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★★☆☆☆
1.8 / 5
23% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

snazzy.'s review of Dorothy Perkins www.dorothyperkins.co.uk

“Having shopped online several times at this site - I...”

Written on: 29/12/2002 by snazzy. (1 review written)

Good Points
good selection of clothing available online and purchases can be made by storecard as well as credit cards etc Delivery at work/other address is a very useful option.

Bad Points
Navigation around the site could be improved - having to keep hitting the browsers back button to return to the catalogue can become tiresome after a few items.

General Comments
Having shopped online several times at this site - I have found that in general a good selection of clothing is offered. Delivery is reasonable at about three days from the date the order is placed. Goods arrived well packaged, with hangers etc. A really helpful solution to missed deliveries is the offer of delivery to work or other address as a standard feature.On the downside navigation through the catalogue could be improved which would mean that the online store could be a viable alternative to hitting the high street.

  • Value For Money

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Michelle002's Response to snazzy.'s Review

Written on: 17/02/2004

I agree with most points of this review, certainly with the point about the range of products on offer, this is the only real downside to my experience of buying from the Dorothy Perkins site. Delivery was within 3 working days with standard delivery [express delivery service is offered] and the goods were of excellent quality. I rate the site at 8/10, the improvements I would like to see are, a wider range of items and easier navigation around the site.

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Garewal's Response to snazzy.'s Review

Written on: 26/09/2004

I do not agree that the Dorothy Perkins is a good site. I would prefer if they used codes which were used in their shops, so you could ensure you were getting the identical item. Also, I just wrote a really long email to them as was told their server was down, instead of not letting me email in the first place. The choice is very limited. I am contacting their head office tomorrow to let them know.

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