aa travel insurance review

Have a picture of AA Travel Insurance?, please send it to us.

Average Ratings
Value for Money3.7/10
Reviewer Rating3/10
Overall Rating1.8/10 Based on 5 ratings
33% Recommended1 out of 3 Reviews

Review of AA Travel Insurance

By Cynth03 Rank: Lance Corporal on 24th May 2005

Cynth03's Ratings
Date of Insurance (month/year)March 2005
Type of InsuranceWinter Sport
Value for money0/10
Overall value0/10
no Cynth03's recommendation

Good Points

Cheap

Bad Points

AA Travel Insurance is outsourced to Inter group Claims Services (IGCS) an intermediately. Phoned from abroad on a Sunday to let them know that I was injured and what documents would I need to bring back with me to submit a claim. The gentleman that I spoke to was not very helpful and it could not tell me as he was only answering the out of hour's phone. Not a cheap call to make from aboard when you are ill and need advice. He was reluctant to take my details to send me the claim forms. I insisted he did. I arrived from holiday with no claim forms waiting for me. I then phoned back. I received the forms on the second attempt. I duly completed and submitted the forms. Only to received a letter saying that I had to submit an E111 from the post office. Why I was not told this at the beginning? So I then sent in the request E111 form. I then receive 2 bills back saying that they needed my signature. I then signed them and got a letter back saying that I had not returned the "brown one"...how professional is that? Why did they not tell me that I had to sign the bills/invoices from the doctors abroad? I then spent the next 2 days on the phone on hold, could not even get to speak to anyone. In desperation I got on to the AA and asked them to get someone from IGCS to phone me. To give them credit I did get a call back in 30mins. However there is still no sign of the "brown bill". They do not appear to know who the "brown bill" is from. Watch this space ..

General Comments

I think the AA should stick to what they do best....fixing cars. Travel insurance is best left to the experts that can give professional advice to claimants and are experts in their field and have the resources to answer phones and take messages and give comprehensive advice as to what is required by them when submitting a claim.

Important, please be aware that:

  1. For each negative review there may be hundreds of satisfied customers.
  2. None of the information is validated by Review Centre. Reviews are the opinions of the individuals concerned. All Content published is moderated to meet our Terms and Conditions.
  3. We encourage companies to respond to negative reviews by using the comment facility at the bottom of the reviews.

Cynth03's review has yet to be rated - Be the first!

How have you found this review?




Top Travel Insurance
AA Travel Insurance
Age Concern Travel Insurance
AIG Direct Travel Insurance
Asda Travel Insurance
Atlas Travel Insurance
Axa Travel Insurance
Columbus Direct Travel Insurance
Direct Line Travel Insurance
Go Travel Insurance
Halifax Travel Insurance
Insure and Go Travel Insurance
Marks and Spencer Travel Insurance
Norwich Union Travel Insurance
Post Office Travel Insurance
Saga Travel Insurance
Sainsburys Travel Insurance
Tesco Travel Insurance
Requested reviews
Barclays Travel Insurance
Boots Travel Insurance
Nationwide Travel Insurance

Would you like to see a review that's not being listed?

Hot Stuff in Travel Insurance
Travel Insurance
  1. AA Travel Insurance
  2. Asda Travel Insurance
  3. Boots Travel Insurance
  4. Direct Travel Insurance
  5. Egg Travel Insurance
  6. Family Care Travel Insurance
  7. Go Travel Insurance
  8. Insure for Travel
  9. Post Office Travel Insurance
  10. Saga Travel Insurance
  11. Swiftcover Travel Insurance
  12. Tesco Travel Insurance
  13. Travelplandirect
Web Results
1Stop Cheap Travel Insurance UK and Cheap Holiday Insurance UK
1Stop provides cheap travel insurance online for the UK including single trip travel insurance, annual multi trip travel insurance, backpacker insurance, golf cruise and ski insurance policies. Buy ...

www. 1stoptravelinsurance .co.uk
Travel Insurance UK - Cheap Annual Holiday Insurance
Buy cheap travel insurance from Insureandgo the largest direct annual holiday insurance to backpackers insurance, multi and single trips long stay ski insurance adventure sports visit insure and go...

www.insureandgo.com
Cheap Travel Insurance and Annual Holiday Insurance? Go Travel ...
Go Travel Insurance offers great value travel insurance& holiday insurance. Compare our prices and cover. Buy online or call 0844 482 0880...

www. gotravelinsurance .co.uk
Post Office® Travel Insurance, Broadband, Life Insurance& more
The Post Office® for travel insurance, broadband, life insurance, Instant Saver& postal services too! Official site.

www.postoffice.co.uk
Annual Travel Insurance& Cheap Holiday Insurance
Purchase cheap travel insurance and holiday insurance from the UK's largest direct provider for annual travel insurance with instant quote and cover online for single trips, cheap holiday insurance, ...

www. travelinsurance .co.uk
Travel Insurance - Buy Cheap Holiday Insurance for worldwide, ski ...
Travel Insurance provided for UK residents. Cheap holiday insurance and immediate cover, 1 week Europe from£6.99, annual travel insurance from £27.99. Get a family, sports or backpackers travel ...

insurance.essentialtravel.co.uk
Boots.com - Microsite homepage
Boots offers a wide range of financial products from Travel insurance to Child Trust Fund and Travel Money& Services...

www. bootsinsurance .com
Annual Travel Insurance Online - Annual Holiday Insurance - ...
Travel insurance from Sainsbury's Bank - get a quote and apply online now.

www. sainsburysbank .co.uk
ASDA Travel Insurance
Going away on holiday? Relax knowing you have award winning travel insurance from ASDA. Apply online today.

www.asdafinance.com
Travel Insurance and Ski Insurance UK from Travel Insurance Direct
Offer single trip, multitrip, ski and wintersports cover with business options for UK and Irish residents.

www. travelcover .co.uk