Laura.'s Review of O2 Mobile Phone Network
28th Dec 2002
Overall Rating
- Value for money
Price,
Customer service,
Coverage.
Bad Points
Unreliability,
Unable to delete certain services.
General Comments
Although the O2 tariffs are excellent, I had trouble topping up one morning; the service was down and I was put through to a customer service centre. The advisor seemed to have mild trouble communicating in English, but they did know what they were talking about.
I have never once entered an area with a lack of o2 coverage (except in indoor public areas), however ">Cellnet Customer Care", ">BT 1471" etc. clog up my Phone Book.
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Members' Comments onLaura.'s Review
fwuppe. on 22nd Mar 2003
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I agree - the fact that o2 use the first 9 spaces in your phone book takes away one of the major functions of the phone i.e. speed dialling.
The other thing that I find infuriating is the display of your balance with accompanying message tone (depending on your phone) which can be annoying and also prevents you from making another call or sending another message immediately.