Russell Hobbs 3390 Coffee Maker Review

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Russell Hobbs 3390 Coffee Maker
1.8 stars
Average rating for this product is: 1.8 out of 5

From 0 ratings and 8 reviews

Thumb down 13% of users recommend this product

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Maverick999's Review of Russell Hobbs 3390 Coffee Maker Compare

16th May 2005

Overall Rating

1.5 stars
  • Value for money
    2 stars
  • Special Features
    New Jug = £18.00
  • Durability
    0 stars
  • Service & Support
    0 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    2.5 stars
  • Style
    3.5 stars
Good Points

Style.


Bad Points

Brittle Plastic Parts, Filter and jug.


General Comments

I can only agree with what ChrisO and others have said about the Russell Hobbs 3390 Coffee Maker. I too wrote and complained to Russell Hobbs, they just said that they knew of no problems with this maker. I feel that these complaints are only the tip of the iceberg!

The Russell Hobbs 3390 Satin Stainless Steel Coffee Maker is the most poorly designed coffee machine I have ever come across. It often clogs resulting in hot water and ground coffee being spilled over the base and surface no matter how careful you are in placing the jug under the filter flow valve.

The jug is so badly designed, it spills when pouring unless poured very slowly.

Worst of all is the brittle plastic handle. Which as broke several times. Do not use near children or to serve people, as it could break at any time and many have. You cannot buy just the handle from RH's. You have to buy the entire handle at a cost of £18.00!

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Members' Comments onMaverick999's Review

  • watermancars on 23rd Jul 2005

    I too have had the same problem and the same response from Russell Hobbs - no customer relationship building here at all - I don't think it is worth replacing the pot with another as there seems to be an inherent problem here - avoid!

  • WallyJ on 14th Nov 2005

    The coffee maker brews just fine. Big problem however in trying to pour! Nearly impossible to avoid spills no matter how careful I am. Also, the brushed finish is not easy to clean. It takes a lot of effort to remove any stain.