mercedes benz vito 111cdi lwb extra long review

Picture courtesy of marc.

Average Ratings

Performance	5.7/10
Practicality	6.6/10
Reliability	4.5/10
Value for Money	3.8/10
Reviewer Rating	4/10
Overall Rating	4.7/10

26% Recommended6 out of 23 Reviews

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By Jon Starkey on 15th May 2005

Jon Starkey's Ratings

Year Manufactured	2004
Length of ownership	14 Months
Performance	3/10
Practicality	8/10
Reliability	0/10
Value for money	1/10
Overall value	1/10
Jon Starkey's recommendation

Good Points

When it works its good to drive

Bad Points

Mechanical & Paintwork issues

General Comments

I have had my Mercedes-Benz VITO 111CDI LWB Extra Long van for just over a year & done 20,000 miles. In this time the following has happened to it/been replaced on it:

It is on it's third set of front tyres due to excessive tire wear on the outside edge. Each set lasts about 9000 miles then its illegal.

The van has been re-tracked on three occasions, the first time took 4 1/2 hours & then had to be returned for stearing wheel re-alignment.

It is on its third set of wheel trims due to them flying off randomly.

It is on its second ashtray, the first one pulled out of the dashboard complete with all the wireing.

It is on its second glovebox lid.

The rubber fitted floor carpet has split.

The door hinges and mountings have gone rusty twice. There is also rust coming through the paintwork on the rear doors.

The side loading door was so far out of alignment that when you closed it it hit the drivers door. This has been recitified by the dealer three times, paintwork re-done twice. It still is not sealing. The same side door also stuck & could not be opened.

There was no wheel nut removal tool in the tool kit (found this out when I got a puncture, waited three hour for Merc Recovery).

The Drivers side front strutt was replaced last week as it had failed and was very noisy. At the same time I told the Dealer there was a knocking coming from thr drivers side suspension, it could also be felt through the steering. This was not found my the dealer.

It has just had two gears & synchro replaced.

I have spent the last week being 'niggled' by the knocking that the Dealer COULD NOT find, so this saturday morning I got an MOT specialist to have a look. Within 30 seconds he found the very badly worn track rod end (drivers side) that was causing the knocking. I was told that it was an MOT failure (remember it is ONE YEAR OLD), very dangerous & should not be driven at all as the wheel could come off & cause an accident!

Mercedes Benz Dealer was not interested (they had adjusted the tracking only a few days before & had been told it knocked).

The Main Dealer knows very little about the vehicle, they are not interested & treat me like a fool.

Legal action is being commenced.

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