Barclays Debit Card Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 5 ratings and 4 reviews

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GarryF's Review of Barclays Debit Card

7th May 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Loyalty scheme
    No
  • Used card for
    1 year and over
  • Customer service
    0 stars
Good Points

Gives you easy access to your own money.


Bad Points

Your card gets refused when it causes you most embarassment.


General Comments

I frequently travel around the world and rely on my Barclays Debit card. I often pay hotel bills and other large ammounts on it. When I bought my wife a 30th anniversary gift last Christmas my card was refused. The retailer was asked to check my passport and any other ID. They were all checked out OK. Still refused. No explanation. All staff turn their backs on you to save your embarassment. You retire to die of shame. On returning home from the U.S. Barclays told me this was OK and was done for my protection. All transactions above a certain ammount were checked out-but couldn't tell me what that ammount was. After checking me out why was I still refused? Barclays blamed everyone from the retailer to the phone company - but it wasn't Barclays fault! My wife paid for her gift on her HSBC debit-no hassle. Why add insult to the injury Barclays? Accept you made a mistake and stop insulting my intelligence. I now have another banks card-no problems -yet!

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