Best Car Auto Rental Review

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bguralnik's Review of Best Car Auto Rental Car Hire

29th Apr 2005

Overall Rating

0 stars
  • Value for money
    1 stars
  • Country & City of hire
    Israel, Jerusalem
  • Choice of vehicles
    Poor
  • Date of hire (month/year)
    April 2005
  • Condition of vehicle
    Average
Good Points

- No good points


Bad Points

- Not customer freindly
- Some units in cars are not functioning
- Overcharged


General Comments

This review is about Best Car Auto Rental located in Jerusalem, Israel.
- When negotiated a 2 day deal I was promised to get 550 free kilometers instead of standard 500 km.
When calculated the final price, they forgot about it, but after a reminder they changed it but all of a sudden they remembered!!?? about some additional taxes and the final proce became even bigger.
- I picked the car up in the morning but later in Elat in the evening I figured out that the headlights(low beams) do not work!!!. There are no other locations of Best Car Auto in Israel, so there is no possibility to exchange the car
- Broken fuel level indicator. The arrow that shows the level was changing the postion constantly. It showed the 1/4 of tank and at the next moment - 1/2 of tank, etc. As a result they overcharged me about additional 20-25 $ for fuel.

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