Kantenah, Colonial Palladium Review
Watch this item
From 0 ratings and 10 reviews
70% of users recommend this product
andrewlands's Review of Kantenah, Colonial Palladium Mexico
25th Apr 2005
Overall Rating
- Value for money

- Board BasisAll inclusive
- Accommodation

- Food

- Location

- Date of stayApril 2005
- Tour Operatornot applicable
- Customer Service

- Resort

Just back last night from resort. nice grounds - very clean - staff (apart from management) happy to help. Enormous amounts of food - lots of drink. good location.
Bad Points
Management are indifferent to complaints,
You cannot get money on a cash advance from the hotel. The atm (way off the beaten path) does not usually accept American or Canadian atm cards.
"speciality" restaurants.
General Comments
Colonial Palladium:
Management are indifferent to complaints. We arrived at the resort and was taken to Kantenah side of resort. The construction noise deafening. It Starts up again religiously at 7 am. Bring ear plugs. I asked to be moved to other side and Was told by the manager that we could move to junior suite on colonial side, I was going to pay additional $40 a day for the upgrade. I Was even given building number etc. and told I would get a letter under the door outlining transit procedures the next day. I Come back from the beach - no letter, I went to the front desk and was told there never was a suite available. I moved to the standard room on the Colonial side Saturday. Much nicer side in my eyes. You cannot get money on a cash advance from the hotel. The atm (way off the beaten path) does not usually accept American or Canadian atm cards. I was told I could go to Playa del Carmen to get cash if I needed it (a $40 cab ride) I was told by the desk manager that I did not need money, when I said I would like to give the staff a tip here and there, he said they don't need it, they get %5 of the tab at the end of the month - did not go down to well with staff when I told them. Don't run to the "speciality" restaurants - same food as buffet only with servers who are not any different from those who would normally work at a fast food restaurant. Japanese restaurant food only really different option. Stay away from sushi and sashimi, looks like it was fresh a week ago or more. Minors get wrist bands that designate them as not eligible for alcohol. This is not enforced by bar staff in the least. We saw a group of 14-15 year olds doing shots at one bar several nights in a row. I was able to get a significant case of traveller's stomach distress within 2 days of being there. It has lasted 9 days so far. My wife has had the same condition for the past 5 days. Fortunately, my 13 yr daughter only had a slight case.
When making your dinner reservations at the "select" restaurants - there are no menus to review. When asked, we were told - "that everyone would want to read them!" Do not book trips through the on site travel agents. They are a complete rip off. For example, their trip to Xel-Ha is something like $130 a person - instead, a family of three can take a cab there and back, pay the entrance fee and get it all done $220.
In a nutshell - nice place - pleasant surroundings, nice beach, clean pools, decent staff for the most part, management that doesn't know it's @@@ from it's elbow - wild inconsistencies abound. If I had a choice, probably would try somewhere else next time.
Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.
andrewlands's review has yet to be rated - Be the first!
Web Links
-
Exito Travel Latin America discount flights Mexico flights Costa
Exito Travel - Find Cheap airline tickets to Latin America with us. We offer discount airfare to South America and Central America and Latin America Tour Packages. ... If you are planning a trip to Mexico,
www.exitotravel.com -
Cheap Flights to Mexico City - Compare Mexico City flights
Search and compare prices on cheap flights to Mexico City and get the latest flight deals from all major airlines and travel agents. ... Mexico City flights and travel guide
www. cheapflights .co.uk -
Cheap flights to Mexico, details of UK to Mexico flights
Flights to Mexico, information of all UK to Mexico flights. Comprehensive listings of every single passenger flight route to Mexico from the UK ... Flights to Mexico - Overview
www. flightmapping .com -
Mexicana.com
@ 2009 Mexicana de Aviación All Rights Reserved...
www.mexicana.com -
Holidays & Flights To Mexico - Holidays in Mexico City/Yucatan
Cheap But Quality Holidays & Vacations to Mexico,Top Hotels & Accommodation in all Destinations, Mexico Holidays & Flights To Yucatan Copper Canyon ,Haciendas ,Oaxaca & Mexico City for more ...
www. cathymatosmexico .co.uk -
Cheap flights to Mexico City from UK Airports by Just the Flight
Cheap air tickets online and flight reservations to Mexico City at bargain fares for scheduled and charter flights from the UK. ... Search for Cheap Flights to Mexico City
www. justtheflight .co.uk -
Compare flights to Mexico City, Mexico | Flight Comparison
Compare flights to Mexico City, Mexico from All Airports, UK. An easy to use comparison web site, specialising in flights. ... Cheap Flights to Mexico City, Mexico
www. flightcomparison .co.uk -
Compare flights to Cancun, Mexico | Flight Comparison
Compare flights to Cancun, Mexico from All Airports, UK. An easy to use comparison web site, specialising in flights. ... Cheap Flights to Cancun, Mexico
www. flightcomparison .co.uk -
Mexico Cancun Flights-Mexico Cancun Vacations-Mexico Cancun Hotels
Mexico Cancun Flights-Mexico Cancun Vacations-Mexico Cancun Hotels-Mexico Cancun Tours-Book online or call JustTravelDeals 1-888-286-8789 ... Mexico Cancun has fascinating Mayan remains, as well as
www.mexicocancun.ca -
Acapulco Mexico Flights-Acapulco Mexico Vacations-Acapulco Mexico
Acapulco Mexico Flights-Acapulco Mexico Vacations-Acapulco Mexico Hotels & more-JustTravelDeals 1-888-286-8789 ... It is the most popular holiday resort in Mexico and Latin America,
www. acapulcomexico .ca




Share this page: