Sarah1806's Review of STA Travel
24th Apr 2005
Overall Rating
- Value for money
- Customer Service
- Have you booked through this tour operator before?Yes
Cheap for students and under 25's
Nice Staff (at first)
Bad Points
Offensive Manager
Bad Afterservice
General Comments
My boyfriend and I booked a special holiday with STA Travel for my 21st and due to an error on there computers we lost our accommodation in New York 3 weeks prior to departure!!! We now fly in 2 weeks and we still haven't sorted anything, The manager is ringing on Monday, they don't seem to understand the rush needed as the hotels I can find online are selling out fast. They aren't willing (at the moment at least) to provide us with similar or better accommodation, they will only downgrade us.
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Web Links
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