Casio Exilim EX Z40 Review

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Casio Exilim EX Z40
2.9 stars
Average rating for this product is: 2.9 out of 5

From 0 ratings and 4 reviews

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macjohn's Review of Casio Exilim EX Z40

15th Apr 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Image Quality
    4.5 stars
  • Features
    4.5 stars
  • Time Digital Camera Owned
    1 - 6 Months
  • Battery Life
    4.5 stars
  • Ease of Use
    4.5 stars
Good Points

Easy to use, good quality pictures


Bad Points

Summary
Bad Support, Fragile Camera
Cons
had six months, didn't drop, lens locked, not covered under warranty


General Comments

Bought the Casio Exilim EX Z40 at Sharper Image in August of 2004. Have been very happy with the camera. Wife took the camera and wanted to take pictures one day, turned it on, the lens came out, it beeped a few times, and it never did anything else. Casio support says they'll look at it and see if it's covered under warranty (lens damage isn't, but manufacturing defects are). A week later I get an invoice for $207.95. Even though I called their support number (1.800.706.2534 option 1,1,then 2) several times (while the letter was in the mail) asking for a status they told me nothing and let the letter surprise me. They even said I'd have to pay to have it sent back to me after originally telling me I wouldn't have to. The support people were short and gave the impression they couldn't care less.

This was a birthday present for my wife and it lasted 6 months. Be wary of any of these small cameras as they say they have a 1 year warranty but most of the complaints I've read online deal with this same issue (and none are covered). Sharper Image offered a 'no questions asked warranty' for additional $$ that, in hindsight, I should have bought... if you're going to get one of these small cameras, don't make the same mistake.

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