alliance and leicester savings account review

Average Ratings
Value for Money5.9/10
Overall rating4.4/10
43% Recommended3 out of 7 Reviews

Review of Alliance and Leicester Savings Account

By ALIBE on 13th Apr 2005

ALIBE's Ratings
Value for money6/10
Overall value2/10
no ALIBE's recommendation

Good Points

Local

Bad Points

Staff ignorant of their own company rules and conditions.
Inability of staff to cope with new business immediately.
Multiple visits to branch to sort out matters.
Head office staff unavailable to give their own branch employees advice.

General Comments

All I wanted to do was open a fixed term ISA with the Alliance and Leicester. Funds were to come from:
a) my bank account
b) an existing ISA account with A & L
c) a transfer of ISA funds from another Building Society.

However, when I walked through the door, I was told that they could not deal with such business there and then. I would have to make an appointment. On the appointement date I turned up to find that I was going to be handled by the "mortgage specialist" who had no experience of savings.

An hour and a half later and much checking with other staff I thought the task had been completed. No - the forms had to go to head office for processing. This lead to many visits and complaints until, four months later, the balance of the transferred funds were credited to a separate account.

It is now the anniversary of opening the account and I should be able to access all the funds. No, the transferred funds cannot be touched for a further four months.

To add insult to injury, I am told they will deduct £25 per transaction if I move my savings to a different ISA provider. This means in my case £50 because, thanks to them, funds mature on different dates.

I challenged this charge, which was not in existence when I opened the account. I was advised that they were sure it applied but they would check with head office and would then ring me. I am not holding my breath.

More visits are going to be required.

Important, please be aware that:

  1. For each negative review there may be hundreds of satisfied customers.
  2. None of the information is validated by Review Centre. Reviews are the opinions of the individuals concerned. All Content published is moderated to meet our Terms and Conditions.
  3. We encourage companies to respond to negative reviews by using the comment facility at the bottom of the reviews.

ALIBE's review has yet to be rated - Be the first!

How have you found this review?




Top Savings Accounts
Abbey Flexible Saver Savings Account
Alliance and Leicester Savings Account
Bradford & Bingley eSavings 4
Cahoot Savings Account
Citibank Savings Account
Halifax Savings Account
HSBC Savings Account
ING Direct Savings Account
Nationwide Savings Account
Post Office Instant Saver
Scottish Widows Versatile Endowment Plan
Virgin Savings Account
Requested reviews
Bank of Scotland Savings Account
Lloyds TSB Savings Account
Northern Rock Savings Account
The AA Call and Save Account
Yorkshire Building Society Postal Saver

Would you like to see a review that's not being listed?

Hot Stuff in Savings Accounts
Savings Accounts
  1. Anglo Irish Bank - Easy Deposit Account
  2. Icesave Online Savings
Web Results
Certified Financial Planner Board of Standards Inc.
Certified Financial Planner Board of Standards, fostering professional standards in personal financial planning.

www.cfp.net
http://www.fpanet.org/
FPA& Ameriprise Release Value of Financial Planning Study (PDF | 2.4MB)

www.fpanet.org
Institute of Financial Planning
The Institute of Financial Planning is the UK professional body of those committed to the development of the multi-discipline profession of Financial Planning. ... Financial Planning Week click here

www. financialplanning .org.uk
Home Page - NAPFA - The National Association of Personal Financial ...
Organization of fee-only comprehensive financial planning professionals.

www.napfa.org
Online Independent Financial Planning | Fixed Fee | No Commission | ...
An Online Independent Financial Planning Service for a fixed fee, with a personalised financial report produced, ... a fixed fee based service from...Churchouse Financial Planning Limited .. ...

www. investmentmadesimple .com
Online Independent Financial Planning | Fixed Fee | No Commission | ...
An Online Independent Financial Planning Service for a fixed fee, with a personalised financial report produced, with no commission ... from Churchouse Financial Planning Limited...with no commission, ...

www. pensionsmadesimple .com
Lindley Group Ltd - Personal& Corporate Independent Financial ...
Lindley Group Limited provides a complete range of services for financial planning, from personal independent financial advice to employee benefit packages for your company, and professional trustee ...

www.lindleygroup.com
Welcome to The Garrett Planning Network - Fee-Only Financial ...
Terms& Conditions and Privacy Policy

www. garrettplanningnetwork .com
Financial plan - Wikipedia, the free encyclopedia
In general usage, a financial plan can be a budget, a plan for spending and saving future income. This plan allocates future income to various types of expenses, such as rent or utilities, and also reserves some income for short-term and long-term savings. A financial plan can also be an investment...

en.wikipedia.org
AARP: Health, Travel, Baby Boomers, Elections, Financial Planning, ...
Facing Your Financial Fears ... Financial& Legal

www.aarp.org