bunches www.bunches.co.uk review

Average Ratings

Customer Service	10/10
Quality of website	6.6/10
Value for Money	4.8/10
Overall rating	4.4/10

40% Recommended4 out of 10 Reviews

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Review of Bunches www.bunches.co.uk

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• Review 10 of 10

By Derek Baxter. on 20th Dec 2002

Derek Baxter.'s Ratings

Value for money	10/10
Overall value	10/10
Derek Baxter.'s recommendation

Good Points

Very Cheap - Lots Of Variety - Fast Delivery

Bad Points

Some Items Sold Out - Slow Website.

General Comments

www.Bunches.co.uk is by far the cheapest web page for ordering flowers on the web I have found. They have a superb selection and the choice of adding chocolates and teddy bears etc to the flower order is a nice touch. Long may they prosper and I hope other flower companies follow their lead.

1 Comment on Review by Derek Baxter. for Bunches www.bunches.co.uk

1. Euphy. on 1st Jul 2003

   Email I sent to customer services...
   
   
   
   Dear Sir / Madam,
   
   
   
   I have to say - I've used many flower delivery sites on the Internet before and I certainly won't be using yours again.
   
   
   
   Quoting from your site...
   
   
   
   "Your beautifully boxed flowers will be sent by Royal Mail to any address in the UK."
   
   
   
   I don't pretend to be an wizard at English so I checked a dictionary for the definition of beautiful...
   
   
   
   "Having qualities that delight the senses, especially the sense of sight.
   
   Excellent; wonderful"
   
   
   
   Now call me stupid if you like but I don't see "Tiny, Brown, Cardboard Box" in any part of this definition. I also don't see any pictures on your site of flowers being delivered in tiny, brown boxes - seemingly designed to squash the flowers into obscurity.
   
   
   
   I'm also utterly disappointed at the card being computer printed - Considering I ordered a "Premium" ROMANTIC Classic Red Rose Bouquet - I expected to at least have the 4 words I asked for handwritten. Maybe I'm being naive again but a card thats been printed onto buy a printer that probably prints hundreds of cards a week, with all the effort of a sneeze, is hardly romantic.
   
   
   
   All in all I have to say I'm am totally appalled by the quality of your service and I will be spreading my experience to as many people as possible!

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