A Plus www.aplus.net Review

Watch this item
0.9 stars
Average rating for this product is: 0.9 out of 5

From 2 ratings and 15 reviews

Thumb down 13% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


sgagnard's Review of A Plus www.aplus.net

9th Apr 2005

Overall Rating

1 stars
  • Value for money
    4 stars
  • Content
    4 stars
Good Points

Adequate space for the money.


Bad Points

Poor customer service.


General Comments

I created an account with APlus.net to create a web page for myself. Because of time constraints with school and work, I was unable to use the space. I contacted them when my year was up and told them that I would like to not continue the use of their service because I did not have time to create and maintain a site. Weeks later I was billed the renewal cost for the site. I then spent weeks in phone calls and e-mails trying to get the money refunded to me. That was over a year ago. For the last week or so I started getting e-mail saying that my domain was about to expire and if I didn't contact them it would not renew and be cancelled. I just dismissed it as an error on their part. TODAY I received an e-mail saying they renewed the domain. I contacted their tech support and was told I was billed again for the renewal. I told him that I wanted to be refunded and he told me that I would have to call back later to talk to someone else who could help me and that he would put me in the computer as "do not auto-renew". Well according to the e-mail I have been receiving I was not an "auto-renew" anyway and they should have done that a year ago when I spent 2 weeks telling them that I wanted my service with them cancelled. RUN... do not walk away from these people!!!!!

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

sgagnard's review has yet to be rated - Be the first!

How helpful did you find this review?