Britannia Airways Review

Overall Rating

None

Awful Holiday with Thomson
All White Aircraft with Red Smile at the Back
The Cabin was Dirty and the Seats Uncomfortable
The Crew Where Miserable and Constantly Trying to Sell Things
All in all - and awful flight

This was the return from our holiday in Puerto Pollensa, Majorca with Thomson Holidays which was very disappointing for a number of reason which I will not mention.

We arrived at Palma Airport on time courtesy of the old, Thomson coach and checked in.

We were welcomed onboard with a little more gratitude this time and where again on a Boeing 757-200, only this time wearing the Thomson.co.uk titles and still the ridiculous smiley face at the back.

Inside was an awful purple cabin which we found uncomfortable again, with very little leg room. The cabin was dirty, dated and tatty.

We were welcomed onboard our flight with Thomsonfly. com operated by Thomson and Britannia Airways over the tannoy - This continued throughout the flight which was very annoying! I don't understand why they don't just use one single name instead of confusing people as a few passengers commented that they thought this was Thomas Cook!

Our noisy B757 took-off and headed back to Manchester through a lot of turbulence. The Cabin Crew where relentless in their attempts to sell things and advertise and I must say that the in-flight magazine was filled to the brim on at least each page with multiple adverts and was more like a shopping guide then a magazine.

The meals where again not up to much and as with the outbound flight, was glad I didn't purchase one. I did purchased a bottle of wine from the drinks trolley though, which was fine.

The crew again refused to take a picture of the flight deck for my son which I was quiet annoyed about as they where quite happy to sell me their duty free, but not willing to take a picture for me.

We soon landing back in Manchester and collected our baggage which was quite slow in arriving considering their where very few flights at that time of night.

Overall I wouldn't fly with Britannia again nor holiday with Thomson again.

Members' Comments onNewcastleFlyer's Review

• speedbird1013 on 20th Apr 2005

  just a comment to make is that the turbulance was not the fault of the airline and the reason for not taking a picture of the flight deck is because of security situation at present.

• Isabel Haycock on 7th Jun 2005

  We have travelled many times on Brittania flights, with Thomson holidays, and have never had a problem.
  
  I agree that sometimes the interior of the cabin has looked rather dated, but I guess my house would if I had in excess of 200 people in it at any one time! I have always found the staff, both on the flight, and the reps in resort, to be friendy and helpful.
  
  I would definitely book my next holiday with Thomson.

• NewcastleFlyer on 8th Jun 2005

  Trubulance can be avoided - it's called WX and Pilots know when they are going to recieve it. Photo's can be taken of flightdecks as my son has been allowed up front after arrival with MyTravel, First Choice, Astraeus and Excel post 9/11.

• CaptainG on 10th Nov 2005

  It is in the CAA's own brief to ALL airlines that passengers nor passengers property can be taken onto the flight deck at any time.
  
  Foe example a passenger was allowed on a flight deck of an Air France aircraft while it was on the ground at the gate - and it was taken over by terrorists!
  
  As for the aircraft, trying to get 104 aircraft repainted, and new interiors in under 3 months means some aircraft have to waiit for their deep clean!

• flyer25 on 4th Sep 2006

  Not all terbulance is detectable on WX. Clear air turbulance can not be detected, this is proabaly what you experienced. WX is mainly used to avoid damaging the aircraft by flying through hail storms and not just to enhance passenger comfort.