Streamline.Net www.Streamline.net Review

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Streamline.Net www.Streamline.net
3 stars
Average rating for this product is: 3 out of 5

From 26 ratings and 650 reviews

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elbiggus's Review of Streamline.Net www.Streamline.net

4th Apr 2005

Overall Rating

0 stars
  • Value for money
    0.5 stars
  • Content
    0 stars
Good Points

Cheap


Bad Points

Unreliable Useless support Hard to contact Appalling level of service


General Comments

StreamlineNet (www.Streamline.net) may be cheap, but the old saying "you get what you pay for" is certainly true in this case. Since setting up an account with them my website has averaged an uptime of less than 1.5 days; I have reported this to them several times and all I get is "An engineer will respond to you within 24 hours" (mostly untrue) or "This is probably due to connectivity problems, internet-wide issues, or it's a one-off problem that we are unable to replicate".

The only way to contact them is by their "support ticket" system, which itself is unreliable -- tickets have vanished into thin air on more than one occasion; the only phone number on their site gives you an answering machine with a message telling you that there's no point leaving a message as they probably won't phone you back (no, really, that's what it says), and the only other contact option is a web form that sends messages to their sales department.

I would not advise anyone to use them at all.

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