Ariston AL109 Review

Watch this item
1.9 stars
Average rating for this product is: 1.9 out of 5

From 1 rating and 8 reviews

Thumb down 25% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


Kelvin69's Review of Ariston AL109 washing Machine

4th Apr 2005

Overall Rating

1.5 stars
  • Value for money
    0 stars
  • Special Features
    it's especially bad
  • Durability
    1 stars
  • Service & Support
    1.5 stars
  • Owned Product For:
    More than 1 year
  • Ease of Use
    3.5 stars
  • Style
    3.5 stars
Good Points

It looks quite nice.


Bad Points

It doesn't work very often. It will usually do a couple of loads of washing and then break down.


General Comments

We bought an Ariston AL109 (Margerita 2000) in April, 2002. It was OK for a while (about 6 months) and then it broke down. Since then we've had it repaired 8 or 9 times. They've had to replace the drum and do other repairs to it, and on one occasion it was in the repairer's workshop for about 2 weeks!

I've tried to complain to Ariston a couple of times but they're useless. In February 2005 they told me that a new company had taken over the service contract so they no longer had a record of all the times it had been repaired. They told me to ring head office, which I did. The person I was referred to was in a meeting, and never bothered to call back.

There's a 5 year warranty but all they do is take it away and fix it. Since it has now been fixed 8 times it would be good if they would just admit that the machine is a dud.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

On average, people found this review very helpful

How helpful did you find this review?


Members' Comments onKelvin69's Review

  • ariston Rank: Corporal on 16th Nov 2005

    I have an Ariston washing machine and am not a happy customer at all. The "customer service" department is the worst I have dealt with. They seem to either ignore you or don't take you seriously. I want to warn as many people as I can.

  • ariston Rank: Corporal on 16th Nov 2005

    I would never touch an Ariston washing machine again. I have found the Ariston customer service people pathetic.

  • ariston Rank: Corporal on 20th Nov 2005

    Can any one tell me if Harvey Norman own or having controlling shares in Arisit the company who import Ariston machines to Australia?
    This might explain why the salesmen try to push this brand. Please let me know.

  • antarcticwolf on 28th May 2007

    Thanks, I think i will avoid it, I noticed it was going cheep and was not shore. Stood back and thought I would do some surfing to find the lowdown. Well done. If we keep this up maybe an Italian made washing machine might not bother exporting their trash to us anymore.

    The old saying goes. You get what you pay for.