101CD www.101cd.com Review

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0.6 stars
Average rating for this product is: 0.6 out of 5

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ttomm's Review of 101CD www.101cd.com

2nd Apr 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    30
  • Layout of shop
    1.5 stars
Good Points

Looks like a good selection of CDs


Bad Points

TERRIBLE service Non-existent customer services


General Comments

I ordered "With the Lights Out" by Nirvana at a cost of £29.99 I received "Silver Box" by Simple Minds. I could understand the error I suppose because they are both box sets with silver covers. Unfortunately despite sending 10 emails over 2 months I have not received one single reply acknowledging their error and suggesting how it might be put right. All I ever get is an automated response saying someone will contact me, but they never do. I have been totally amazed by the poor quality of their customer services and despite having spent hundreds of pounds with them in the past I will NEVER use them again.

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