E and L Pet Insurance Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

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broadoak's Review of E and L Pet Insurance

31st Mar 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    1.5 stars
  • Have you made a claim?
    Yes
Good Points

Easy to set up + cheap.


Bad Points

Set conditions as soon as you claim.


General Comments

There is an old saying that sums up E and L Pet Insurance quite nicely - "you get what you pay for" - in this case this is so true. I was insured with E&L for two years and never made a claim. As soon as I did claim they paid out but set a condition so that I could not claim for the same ailment again. As the condition was cited as a recurring problem by the vet it basically rendered my insurance useless so I cancelled the policy immediately and took my business elsewhere. The cost of my claim just £50. They obviously don't like paying you, but you paying them is a different matter !

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Members' Comments onbroadoak's Review

  • rocraida Rank: Lance Corporal on 13th Feb 2007

    Same here. My dog has an under-active thyroid. This is an on-going treatment. E and L Pet Insurance paid out once, then told me I can't claim again, even though his treatment could be life long. How poor, with no compassion.