kuoni review

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Average Ratings
Customer Service4.3/10 Based on 7 ratings
Value for Money5/10
Overall rating4.1/10
36% Recommended5 out of 14 Reviews

Review of Kuoni

By Terry Morris Rank: Sergeant on 21st Mar 2005

Terry Morris's Ratings
Have you booked through this tour operator before?No
Customer Service10/10
Value for money10/10
Overall value10/10
yes Terry Morris's recommendation

Good Points

Fantastic service

Bad Points

None really

General Comments

Personally, I wouldn't go to Poundsaver to buy Fillet steak, so when booking a 5-star holiday, it made perfect sense to use a 5-star travel agent. I used Kuoni's World Class team to create a custom itinerary for our honeymoon.
Their advise in selecting destinations, hotels, airlines etc was superb (told me "warts and all").
We had to change our plans 8 weeks prior to departure following the hotel that we'd planned to stay in within the Maldives being badly damaged by the Tsunami. However, Kuoni were totally flexible and allowed us to change our entire choice of destination.
Also, despite my opening comments about choice of where to shop: Kuoni offer a price match, so you won't pay over the odds.

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