Mesh Custom built Review
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From 0 ratings and 11 reviews
27% of users recommend this product
LenGore's Review of Mesh Custom built Computer
18th Mar 2005
Overall Rating
- Value for money

- Ease of Use

- Time Computer OwnedLess than a Week
- Ease of Set Up

Apparently high specification for a given price.
Bad Points
Appalling customer service. Very poor attitude towards customers. Either deliberately unhelpful or in a very serious adminstrative muddle.
General Comments
I found the heavy criticisms of Mesh only after I placed an order for a Notebook. When I discovered they did not supply an install disk with Windows XP I decided to cancel. The scheduled dispatch date was 17th. March and I sent a recorded delivery cancellation on 7th. March which followed the procedure in their T&Cs to the letter.
I also emailed the salesman the same day and he replied saying he would cancel the order.
Today (18th. March) I received an invoice from Mesh and later I refused to accept delivery of the Notebook.
What goes on at Mesh? Are they totally incompetent or is this a device to take the money off my credit card and hold it for a month or more before issuing a refund. If the latter, what a pathetic company they are. They debited my credit card the day following my order. No sign of a refund yet.
I actually bought a HP Compaq Notebook with which I am delighted - cost more than the Mesh but I feel I'm on solid ground. I would advise others to steer clear of Mesh.
Why did I buy in the first place, very favorable reviews in Computer Buyer (CB) but then Mesh have a huge advert in CB every month.
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