mesh custom built review

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Average Ratings
Ease of Use5.4/10 Based on 7 ratings
Ease of Set Up6.1/10 Based on 7 ratings
Value for Money3.3/10
Overall rating2.9/10
30% Recommended3 out of 10 Reviews

Review of Mesh Custom built Computer

By LenGore on 18th Mar 2005

LenGore's Ratings
Time Computer OwnedLess than a Week
Ease of Use0/10
Ease of Set Up0/10
Value for money0/10
Overall value0/10
no LenGore's recommendation

Good Points

Apparently high specification for a given price.

Bad Points

Appalling customer service. Very poor attitude towards customers. Either deliberately unhelpful or in a very serious adminstrative muddle.

General Comments

I found the heavy criticisms of Mesh only after I placed an order for a Notebook. When I discovered they did not supply an install disk with Windows XP I decided to cancel. The scheduled dispatch date was 17th. March and I sent a recorded delivery cancellation on 7th. March which followed the procedure in their T&Cs to the letter.

I also emailed the salesman the same day and he replied saying he would cancel the order.

Today (18th. March) I received an invoice from Mesh and later I refused to accept delivery of the Notebook.

What goes on at Mesh? Are they totally incompetent or is this a device to take the money off my credit card and hold it for a month or more before issuing a refund. If the latter, what a pathetic company they are. They debited my credit card the day following my order. No sign of a refund yet.

I actually bought a HP Compaq Notebook with which I am delighted - cost more than the Mesh but I feel I'm on solid ground. I would advise others to steer clear of Mesh.

Why did I buy in the first place, very favorable reviews in Computer Buyer (CB) but then Mesh have a huge advert in CB every month.

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Web Results
Mesh Computers - Wikipedia, the free encyclopedia
MESH Computers Ltd is a computer company based in London, England, owned by its directors Ramiz Padashifard and Mehdi Sharafati through their holding company MESH Acquisitions Ltd. Mesh sells custom and pre-built notebooks, desktop PCs, and media center PCs. Mesh also sells...

en.wikipedia.org
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