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- Mesh Custom built
- LenGore's review
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| Ease of Use | 5.4/10   |
|---|---|
| Ease of Set Up | 6.1/10 |
| Value for Money | 3.3/10 |
| Overall rating | 2.9/10 |
By LenGore on 18th Mar 2005
| Time Computer Owned | Less than a Week |
|---|---|
| Ease of Use | 0/10 |
| Ease of Set Up | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 LenGore's recommendation | |
Apparently high specification for a given price.
Appalling customer service. Very poor attitude towards customers. Either deliberately unhelpful or in a very serious adminstrative muddle.
I found the heavy criticisms of Mesh only after I placed an order for a Notebook. When I discovered they did not supply an install disk with Windows XP I decided to cancel. The scheduled dispatch date was 17th. March and I sent a recorded delivery cancellation on 7th. March which followed the procedure in their T&Cs to the letter.
I also emailed the salesman the same day and he replied saying he would cancel the order.
Today (18th. March) I received an invoice from Mesh and later I refused to accept delivery of the Notebook.
What goes on at Mesh? Are they totally incompetent or is this a device to take the money off my credit card and hold it for a month or more before issuing a refund. If the latter, what a pathetic company they are. They debited my credit card the day following my order. No sign of a refund yet.
I actually bought a HP Compaq Notebook with which I am delighted - cost more than the Mesh but I feel I'm on solid ground. I would advise others to steer clear of Mesh.
Why did I buy in the first place, very favorable reviews in Computer Buyer (CB) but then Mesh have a huge advert in CB every month.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 1 | 0 |
Total Respect: +1
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