Mesh Custom built Review

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1.5 stars
Average rating for this product is: 1.5 out of 5

From 0 ratings and 11 reviews

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LenGore's Review of Mesh Custom built Computer

18th Mar 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ease of Use
    0 stars
  • Time Computer Owned
    Less than a Week
  • Ease of Set Up
    0 stars
Good Points

Apparently high specification for a given price.


Bad Points

Appalling customer service. Very poor attitude towards customers. Either deliberately unhelpful or in a very serious adminstrative muddle.


General Comments

I found the heavy criticisms of Mesh only after I placed an order for a Notebook. When I discovered they did not supply an install disk with Windows XP I decided to cancel. The scheduled dispatch date was 17th. March and I sent a recorded delivery cancellation on 7th. March which followed the procedure in their T&Cs to the letter.

I also emailed the salesman the same day and he replied saying he would cancel the order.

Today (18th. March) I received an invoice from Mesh and later I refused to accept delivery of the Notebook.

What goes on at Mesh? Are they totally incompetent or is this a device to take the money off my credit card and hold it for a month or more before issuing a refund. If the latter, what a pathetic company they are. They debited my credit card the day following my order. No sign of a refund yet.

I actually bought a HP Compaq Notebook with which I am delighted - cost more than the Mesh but I feel I'm on solid ground. I would advise others to steer clear of Mesh.

Why did I buy in the first place, very favorable reviews in Computer Buyer (CB) but then Mesh have a huge advert in CB every month.

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