DVD Barn www.dvdbarn.com Review

Watch this item
1.9 stars
Average rating for this product is: 1.9 out of 5

From 1 rating and 7 reviews

Thumb down 43% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


tastyratzsweeps's Review of DVD Barn www.dvdbarn.com

17th Mar 2005

Overall Rating

0 stars
  • Value for money
    1.5 stars
  • Content
    4 stars
Good Points

None


Bad Points

Slow shipping can take months for 1 movie, poor incompetant customer service, sneaky billing methods, overcharging, fraudulent claims.


General Comments

I have been a member of DVD Barn (www.dvdbarn.com) for years. They were purchased by intelliflix a while ago. Before intelliflix it was a good company with a good value, afterwards this has been nothing but a nightmare. I purchased the 1 year special. I asked if I could purchase a partial of the premium special at the discounted rate as I just wanted to try it out. I was then upgraded to a full year of the premium at the premium price. I emailed again and said I didn't want that and only wanted the standard if a mix/match couldnt be done for that 1 year. I was then charged for another year of service. I told them I didn't want that or the other one and wanted to be cancelled. It took many emails and I was then refunded for only the standard. I complained numerous times about wanting to completely cancel and I never received any movies for weeks and weeks for the final days of a current month I was in. I wasn't shipped a movie for weeks on end! I threatened to report the company and received a free month + the movies I rented a long time ago. After that month I received free I was charged a higher rate than any of the services I had ever purchased or inquired about for the next month (even though I wanted to be cancelled) I found the phone number and address and called them up. I was promised a refund and I am still awaiting it...

Call them with any complaints you may have and report them to the BBB if you go through anything like I did.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

tastyratzsweeps's review has yet to be rated - Be the first!

How helpful did you find this review?