| Quality of website | 4.3/10   |
|---|---|
| Value for Money | 5/10 |
| Reviewer Rating | 2.9/10 |
| Overall Rating | 2.6/10 |
By Tim H
on 20th Feb 2005
| Goods purchased & cost | Sont 32" Widescreen TV, £700 |
|---|---|
| Customer service | Excellent |
| Delivery | On time |
| Quality of website | 9/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 Tim H's recommendation | |
Customer/after sales service
I was very happy with Digital Point and it makes a pleasant change to be able to report a good news story regarding customer service. Having found digital-point, I purchased a Sony 32" widescreen TV through them in July 2004. When TV arrived, at first it did not function correctly once set up. A call to the shop (on a Saturday afternoon) resulted in a replacement unit being ready for despatch on the Monday am - not fuss, no messing about, just good service. A further issue 6 months later and they wrote to me advising the best route forward. There's a question when posting these reviews - "would you recommend this to a friend?" Not only would I, but I have, and that friend also purchased a TV through them.
Tim H's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
