Go Travel UK Travel Insurance Review
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From 0 ratings and 21 reviews
48% of users recommend this product
ritamc's Review of Go Travel UK Travel Insurance
4th Feb 2005
Overall Rating
- Value for money

- Type of InsuranceSingle trip insurance
- Date of Insurance (month/year)November 2004
Excellent telephone customer service open 8:00 am to 9:00 pm helpful and clearly knowledgeable about the products that they sell
Bad Points
None that I could see
General Comments
Initially I bought online single trip travel insurance with Go Travel UK Travel Insurance. It was simple and quick to use, I completed the transaction in under 5 minutes.
I had a query on the activities the insurance covered, so I called and was helped by Katie who covered all the points I raised.
Would defintely recommend them to my family and friends
On average, people found this review not helpful
Members' Comments onritamc's Review
drewmunnoch
on 8th Mar 2005ritamc
on 8th Mar 2005It is very easy to criticise an organisation on a website like this - there is a complaints procedure in the policy did you follow that? Surely the test of an organisation is also how quickly they respond and the way in which they respond when things don't go so well.
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Yes its fine buying the insurance.
Its when you may have to claim you have a problem.
I have written 4 times since December regarding a claim, Royal Mail have confirmed delivery and so far I ve had no response. I m now pursuing via the Ombusman.
I consider this organisation to be callous and totally unprofessional.