Go Travel UK Travel Insurance Review

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Go Travel UK Travel Insurance
2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 21 reviews

Thumb down 48% of users recommend this product

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ritamc's Review of Go Travel UK Travel Insurance

4th Feb 2005

Overall Rating

4.5 stars
  • Value for money
    4.5 stars
  • Type of Insurance
    Single trip insurance
  • Date of Insurance (month/year)
    November 2004
Good Points

Excellent telephone customer service open 8:00 am to 9:00 pm helpful and clearly knowledgeable about the products that they sell


Bad Points

None that I could see


General Comments

Initially I bought online single trip travel insurance with Go Travel UK Travel Insurance. It was simple and quick to use, I completed the transaction in under 5 minutes.

I had a query on the activities the insurance covered, so I called and was helped by Katie who covered all the points I raised.

Would defintely recommend them to my family and friends

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Members' Comments onritamc's Review

  • drewmunnoch Rank: Lance Corporal on 8th Mar 2005

    Yes its fine buying the insurance.
    Its when you may have to claim you have a problem.
    I have written 4 times since December regarding a claim, Royal Mail have confirmed delivery and so far I ve had no response. I m now pursuing via the Ombusman.
    I consider this organisation to be callous and totally unprofessional.

  • ritamc Rank: Lance Corporal on 8th Mar 2005

    It is very easy to criticise an organisation on a website like this - there is a complaints procedure in the policy did you follow that? Surely the test of an organisation is also how quickly they respond and the way in which they respond when things don't go so well.