| Customer Service | 3.5/10 |
|---|---|
| Quality of website | 3.9/10 |
| Value for Money | 3.9/10 |
| Reviewer Rating | 2.6/10 |
| Overall Rating | 2.8/10 |
By judixann on 2nd Feb 2005
| Goods purchased & cost | cards/gifts £45 |
|---|---|
| Customer service | Poor |
| Delivery | On time |
| Quality of website | 4/10 |
| Value for money | 6/10 |
| Overall value | 3/10 |
| | |
Items arrived promptly and were correct.
Finance Department is a nightmare.
Tried to pay account in full by Credit card in December - The payment hasnt appeared on my credit card. Sent them a check for the full amount in January - that has not been presented yet.
They are now claiming I owe an Additional £40!!! They claim this is for administation costs because of missed payment!!

| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 1 | 0 | 0 |
Total Respect: -1
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