Natwest Current Account Review
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From 2 ratings and 18 reviews
22% of users recommend this product
themightrabbit's Review of Natwest Current Account
25th Jan 2005
Overall Rating
- Customer Service

- Ease of use

High Street Bank. Many Branches.
Bad Points
Staff poorly trained. Unwilling to be flexible on relatively small matters.
General Comments
After having a Current Account with the Natwest for 10 years. I set up a student account with all the usual bells and whistles designed to entice. Have used it as a fairly standard account. There is no advice whatsoever from the bank (eg. To offer better accounts or products). No customer contact in the slightest. No flexibility when I went overdrawn by £10 for 24 hours. The few positive points are outweighed by the lack of a customer relationship.
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