GE Capital Car Loan Review

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0.8 stars
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gerrygjk's Review of GE Capital Car Loan

13th Jan 2005

Overall Rating

0 stars
  • Value for money
    0 stars
  • Customer service
    0 stars
Bad Points

Failure to respond to written letters. Unco-operative call-centre staff. Failure to communicate between departments.


General Comments

In spite of written confirmation from. GE Capital Woodchester Car Loan Customer Service Department that an alleged agreement had been cancelled. I am still beiing threatened by the Collections Department with legal action for the recovery of some £3,500. In spite of letters and copies of documentary evidence proving that there is no agreement with GE Capital, they seem unable to accept that their internal management systems obviously do not communicate with each other.

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NameCredit RatingAPRTypical APRMin Loan AmountMax Loan AmountHome Owner  
Alliance & LeicesterGood7.80%7.80%£7,500.00£14,950.00No
Nationwide LoansBad7.60%7.60%£7,500.00£14,999.00No
Sainsbury's LoansGood7.90%7.90%£7,500.00£15,000.00No