2checkout www.2checkout.com Review

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★☆☆☆☆
1.4 / 5
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  • Value For Money

alamagordo's review of 2checkout www.2checkout.com

★☆☆☆☆

“I really don't know why I've chosen 2checkout...”

Written on: 10/01/2005 by alamagordo (1 review written)

Good Points
None

Bad Points
Chargeback issues
Fraud problems
Bad customer support
High fees

General Comments
I really don't know why I've chosen 2checkout (www.2checkout.com) to begin with. I've had nothing but problems since. The money kept being held for one reason or another, when I tried speaking to them they were very rude and so on. I for one wouldn't recommend them to anyone!

  • Value For Money

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Neobax's Response to alamagordo's Review

Written on: 10/02/2007

At the beginning 2checkout keep money for what they call "Verification". But after two months it was okay. I think the problem is their low rate of reserve money.
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<br/>I have calculated, if I sell 1050 dollars worth of goods between the 1st and 15th of the month, they keep only about 55 dollars as reserve money. According to their schedule, they have to send money on 16th of same month. What happens to the company, if a buyer of a 200 dollar item asks for a refund in the next 12 days, while the next 15 days could not get a sale. Many times I have been surprised with this loophole. Last time I was with CCNow, They sent money after a period of 15 days. Moreover, they keep 10% - 25% as reserve money. So 2checkout also have to do something for their own security. I guess in the beginning they delay the payments for about 1 - 2 months. I can not understand why they do not increase the ratio of reserve money. With regards the receipt of accounts, from 2003, I have received payments regularly into my bank account. Many times due to low sales, I thought they would not send the payment, but they have sent each payment.

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